Privacy Policy
Last updated: November 2025
North Roof Cleaning ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our roof cleaning services.
Information We Collect
We collect information you provide directly to us when you:
- Fill out our contact form
- Schedule a service appointment
- Request a free estimate
- Communicate with us via phone or email
This information may include your name, phone number, email address, service address, and details about the services you're interested in.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and requests
- Schedule and provide roof cleaning services
- Send appointment confirmations and reminders
- Communicate about your service or account
- Improve our website and services
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business (such as email delivery and scheduling services)
- When required by law or to protect our rights
- With your consent
Third-Party Services
Our website uses the following third-party services:
- Cal.com - For appointment scheduling
- Google Maps - To display our service area
- Vercel Analytics - To understand website usage
- Google Tag Manager - For analytics management
- Resend - For email delivery
Each of these services has their own privacy policies governing their use of your data.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise any of these rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Phone: (831) 713-3229
- Email: northroofcleaning@gmail.com