Terms of Service

Acceptance of Terms

By accessing our website or engaging our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

Services Description

North Roof Cleaning provides professional roof cleaning and maintenance services in the Monterey Bay and Central Coast California area, including:

• Moss removal
• Soft washing and pressure washing
• Gutter cleaning
• Roof maintenance and inspection

Service availability may vary based on location, weather conditions, and scheduling.

Service Scheduling & Cancellation

When you schedule a service with us:

• We will provide an initial consultation and proposal before beginning any work
• Services are typically scheduled within 1-2 weeks of consultation
• We request at least 24 hours notice for cancellations or rescheduling
• Weather-related delays may occur; we will contact you to reschedule if necessary

Payment Terms

Payment terms will be outlined in your service proposal. Generally:

• Payment is due upon completion of services unless otherwise agreed
• We accept various payment methods as discussed during consultation
• Pricing is based on the scope of work outlined in your proposal
• Additional work beyond the original scope may result in additional charges, which will be discussed and approved before proceeding

Limitation of Liability

North Roof Cleaning strives to provide high-quality services. However, to the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid for the specific service in question.

Warranty Disclaimer

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that roof cleaning will prevent future moss or debris growth. Results may vary depending on roof type, condition, and environmental factors. We recommend regular maintenance for best results.

Property Access & Safety

By scheduling our services, you agree to:

• Provide safe and reasonable access to your property
• Inform us of any known hazards or conditions that may affect our work
• Secure pets during service visits
• Remove or protect items that may be damaged by water or cleaning solutions near the work area

Indemnification

You agree to indemnify and hold harmless North Roof Cleaning, its owners, employees, and agents from any claims, damages, or expenses arising from your breach of these Terms of Service or misuse of our services.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these terms or our services shall be resolved in the courts of California.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective when posted on this page. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

• Phone: (831) 713-3229
• Email: northroofcleaning@gmail.com